
Improving the system of healthcare
Who we are
A trusted healthcare advisory firm committed to improving the system of healthcare through pragmatic innovation and real-world execution.
Our team comprises seasoned healthcare executives with deep expertise across public and private sectors, delivering strategic and operational outcomes that matter. We combine insight, integrity, and hands-on experience to enable practical, technology-supported transformation across complex health environments.
What we are
We are Health Solutions Integrator playing a pivotal role in bridging the gap between healthcare service delivery and enabling technologies. We support clients (public, private and commercial) to align clinical, operational, and technical components to deliver integrated, patient-centred solutions that improve healthcare outcomes and system performance.

We assist in ensuring that technology investments are clinically relevant, strategically aligned and practically implemented, ultimately enabling better patient outcomes, operational efficiency and sustainable system transformation.

Key Services
- Solution Design & Integration
- Program & Change Management
- Stakeholder Engagement
- Compliance & Standards Alignment
- System Optimisation
Service Lines
Our work spans the full spectrum of healthcare advisory, from strategy and system design to technical enablement and delivery. Through four core service lines, we partner with clients to solve real-world challenges, integrate technologies with purpose, and deliver lasting improvements across the healthcare ecosystem.

Supporting Industry
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Market Strategy
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Industry Insights
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Revenue Generation
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M&A Assistance Services

Healthcare Providers
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Strategic Planning
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Operating Models
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Patient Flow
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Service Design and Simulation
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Procurement support
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Cx as a Service

Technical Advisory
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Cloud strategy & roadmaps
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Finops assessments
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Cyber Security Assessments
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Executive Cyber SecurityAssessments

Delivery Services
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Project Management
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Architecture services
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Project Assurance
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Procurement support
Partners and Customers























Dr Ron Tenenbaum, CEO The Clinician
Chris’s experience and deep understanding of institutional clients and his structured, proactive style have been pivotal in managing one of our most important accounts. His meticulous planning and stakeholder engagement inspire trust and consistently drive tangible outcomes. I strongly recommend Chris to any organisation seeking top-tier account management.
Demogene Smith, Chief information Officer South Metro Health Service
Chris Crooks was instrumental in assisting SMHS undertake the foundation planning work to develop our cloud migration program.
Chris insights and experience working within healthcare at a strategic level, have provided invaluable in designing and implementing digital health systems supporting patient outcomes.
Tony Mahony - Queensland State Manager, Nexon
I’ve had the pleasure of working with Chris Crooks and can confidently say he exemplifies the values at the heart of the Company 9 Points. Chris and his team bring deep experience and proven excellence in the health sector, where his leadership, insight, and delivery have consistently made a measurable impact. He leads with honesty, loyalty, and reliability—always delivering on his word and building trust across complex healthcare environments. His strong work ethic and accountability are paired with a strategic mindset and unwavering ambition. Grounded in humility and empathy, Chris fosters genuine collaboration and consistently elevates those around him.

Let's work together
Let’s transform healthcare, together.
Whether you’re navigating complex system change, planning a new service model, or integrating technology with care delivery, 9Points brings the clarity, experience and execution to move you forward.
Get in touch to explore how we can support your goals.